Privacy policy

The Sri Lanka Integrated Citizen Portal (“SLICP”, “we”, “us”, or “our”) is committed to protecting your privacy and the security of your personal information. This policy explains how we collect, use, disclose, and safeguard your information when you use our services.

By accessing or using SLICP, you consent to the data practices described in this policy. If you do not agree, please do not use the portal.

2.1 Information you provide

• Identity data: NIC number, passport details, full name, date of birth, and gender.
• Contact data: residential address, email address, and mobile number.
• Biometric data: facial recognition or fingerprint data, only if you opt in to enhanced authentication.
• Financial data: payment details when using government payment gateways.

2.2 Information collected automatically

• Device information: IP address, browser type, operating system, and device identifiers.
• Usage data: details of your visits, including logs and interaction patterns.

We use the information we collect for the following official purposes:

• To present the portal and its services to you securely.
• To verify your identity for accessing government digital services.
• To process applications and send related notifications.
• To notify you about changes to our services.
• To fulfil any other purpose as mandated by the Government of Sri Lanka.

We share your information only with the relevant government departments necessary to process your applications, and only to the extent required. We do not sell your personal information to third parties.

We employ encryption, access controls, and audit logging to protect your information. We retain personal data only for as long as necessary to fulfil the purposes set out in this policy or as required by law.

You have the right to access, correct, and request deletion of your personal information, subject to legal and regulatory obligations. To exercise these rights, contact our support team.